In Ten Minutes the CIO will decide whether to Fire the PM’s – You can impact the decision!

Communication – Make sure yours are always…

• Complete
• Accurate
• Clear

Transparency – Never hide a dead fish in your desk…they do not age well.  The same goes for project problems!

• Red Is Real.  Report reality, not a forecast that can only come to pass if the stars and moon align and Sean Connery joins the team…
• Never Let the Boss Be Surprised – Executives *hate* when problems are beyond their ability to impact outcomes before they learn about them.
• Know Who You Are Talking To!  Talking to Executives = stay out of the weeds.  You have ten seconds to get an executive’s attention.  Fail, and you are now irrelevant.

Calm Demeanor – Never let them see you sweat!

• Problem – Problems happen.  Deal with them calmly.
• Rational Approach – Over-reactions are *always* a bad idea.
• Positive Outcome – Work towards the most positive outcome possible.

Think It Forward with effect Risk Management!

• Lessons Learned
• Research
• Mitigation
• Don’t know the answer?  –  It’s called Google….look it up

Be a Good Planner!  –  See the plan…the WHOLE plan!

• Facilitate discussions that uncover all the work
• Educate the team on how to plan and track and report
• Integrate with other plans that have interdependencies with yours!
• No Plan survives contact with reality…keep up with the changes!

Problems?   Act Responsibly!   –   How you react to a problem is more important than whether a problem occurs!

• Assess
• Cause
  •Impact
  •Severity
• Resolve both Cause and Symptom
• Track until Complete
• Improve via Root Cause Analysis

Be On Purpose – Happen to Projects, do not let them happen to you!

• Act with Clarity
• Service with Integrity
• Live with Intention

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