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Comments Off on In 10 Minutes the CIO Will Decide Whether to Fire the PMO!

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With the appropriate array of skills and techniques, you can impact the decision and avoid irrelevance!


Communication – Make sure your communications are always…

  • Complete
  • Accurate
  • Clear

Transparency – Never hide a dead fish in your desk…they do not age well.  The same goes for project problems!

  • Red Is Real.  Report reality, not a forecast that can only come to pass if the stars and moon align and Sean Connery joins the team…
  • Never Let the Boss Be Surprised – Executives *hate* when problems are beyond their ability to impact outcomes before they learn about them.
  • Know Who You Are Talking To!  Talking to Executives = stay out of the weeds.  You have ten seconds to get an executive’s attention.  Fail, and you are now irrelevant.

Calm Demeanor – Never let them see you sweat!

  • Problem – Problems happen.  Deal with them calmly.
  • Rational Approach – Over-reactions are *always* a bad idea.
  • Positive Outcome – Work towards the most positive outcome possible.

Think It Forward with effect Risk Management!

  • Lessons Learned
  • Research
  • Mitigation
  • Don’t know the answer?  –  It’s called Google….look it up

Be a Good Planner!  –  See the plan…the WHOLE plan!

  • Facilitate discussions that uncover all the work
  • Educate the team on how to plan and track and report
  • Integrate with other plans that have interdependencies with yours!
  • No Plan survives contact with reality…keep up with the changes!

Problems?   Act Responsibly!   –   How you react to a problem is more important than whether a problem occurs!

  • Assess
  • Cause
  • Impact
  • Severity
  • Resolve both Cause and Symptom
  • Track until Complete
  • Improve via Root Cause Analysis

Be On Purpose – Happen to Projects, do not let them happen to you!

  • Act with Clarity
  • Service with Integrity
  • Live with Intention
Comments Off on Should We Outsource Our Project Management Work?

Should We Outsource Our Project Management Work?

Magic 8 Ball: Should we outsource our Project Management work?

“Yes.” “No.” “It is decidedly so.”

If only obtaining answers to our questions were that simple.

In today’s world, it seems that transformation is happening all around us. From the simple changing of the seasons, to the complex world of technology, one thing is for certain: change is constant. Even in corporate work environments, change is occurring in how staffing models are implemented. Considering the economic conditions, many companies are focused on ways to minimize costs without sacrificing quality of services or products they provide. How is this accomplished varies from company to company but considerations may be made to outsource certain resources based upon the specific needs of an organization. One example could be to outsource project management resources.

When is outsourcing project management work appropriate? Instead of shaking the “Magic 8 Ball” for the answer, there are a few signs which may help when considering this option:

  1. So many projects, so little time. Many times organizations have prioritized projects which must be completed within a given timeline and to meet the needs for delivering a product or service. In a lean workforce environment, internal resources are easily over-allocated which can impact project delivery dates. Outsourcing the project management component can supplement the shortage of resources while bringing rapid organization and oversight for effectively streamlining resource tasks and activities.
  2. Cannot see the forest for the trees. How project expectations are identified, outlined and communicated are key to delivering successful outcomes. Because of competing priorities which may be occurring between stakeholders it is imperative that projects have clearly communicated goals and objectives. On-boarding outside project management resources can bring an unbiased perspective to ensure focus is maintained on understanding the broader vision instead of “getting lost in the details.”
  3. Continuously reinventing the wheel. Though organizations may accomplish project success, many may find themselves managing projects with no formal/informal methodology or processes. Without this, projects may find themselves in disarray and resources continuously developing tools to help maintain project stabilization. External project management resources can bring expertise to assist in creating tools and techniques which provide structure and capabilities for reuse on future projects.

Though the “Magic 8 Ball” can give us answers to our questions, the real answer of whether or not to outsource project management work lies within each organization and the importance they place on project management.

Jamie McKinney
Jamie McKinney is a Project Manager with BCforward. Jamie’s primary responsibilities include working to identify and overcome business needs and challenges in order to improve efficiency and business strategies.

Contact us to learn how PMforward Project Management Solutions can assist your organization.

Comments Off on Is Agile Right For Your Project?

Is Agile Right For Your Project?

The definition of Agile is: “quick and well-coordinated in movement.”

Your company is launching a new project and your boss asks you if you think the new project would be a good candidate to work as an Agile project. Your company is rather traditional, branching out occasionally to try new things, but you are not sure if this project is appropriate for an Agile approach. You definitely want the project to be successful. What do you need to consider when making a decision of this type for your new project?

Here are some major factors to look at when considering an agile project approach.

  • Is this project similar to other projects that your company has done, or is it a completely new type of project? Projects that are pioneering efforts are typically better candidates for Agile projects primarily because there is a great deal of uncertainty about the end product, and the Agile model is designed to address these shifting priorities.
  • Is this project a large, medium or small project? Does it have an extensive number of elements that interact with other systems? Medium to small system projects that are relatively independent of other systems are easier to leverage with an Agile approach.
  • Are your project requirements completely nailed down, or are they just defined at a high level? Agile typically is better at leveraging high level requirements.
  • Is the management team at your company willing to let this project launch without imposing a project completion date immediately? One of the keys to an Agile project is that the first couple of sprints help to identify how much work is getting done during each sprint; this also helps to plan out the remaining backlog of work, and feeds an estimate for a completion date built upon a foundation of performance, not guesswork.
  • Access to the right personnel is also critical. A product owner is a keystone element for an Agile project; as are the ability to put together a small co-located team of folks (8-12) that are experienced, self-reliant, and cross-trained.
  • Can the product roll-out in increments to show progress, or must it all launch at one time? Likewise is continuous improvement feasible? If it can roll out incrementally, and continuous improvement is feasible, then it is absolutely a good candidate. If not, but all of the other elements meet the Agile criteria, then this can be worked out.

If you can answer “Yes” to all of these questions then by all means your project is a candidate to use an Agile Project Methodology. If you can answer “Yes” to half, or less of these questions then I would advise you to stay with your current project management methodology. Staying true to the process, at least initially, will give you a much better idea if it can really add value to your organization.

Mark Timmis


Mark W. Timmis is a Certified Scrum Master and practicing IT Project Manager with 10+ years experience in project management. His experience in project management spans across: Pharma, Medical Device, State and Local Government, Healthcare, and Insurance. 

Contact us to learn how PMforward Project Management Solutions can assist your organization.

Comments Off on Critical Chain vs. Critical Path

Critical Chain vs. Critical Path

I have had it happen before that someone has overheard discussions of Critical Chain methodology, and commented along the lines of: “Critical Path? Oh yeah, I know what that is!” I’d be more inclined to look down my nose were it not for the fact that I did the same thing the first week I was on the job. Fortunately, my mentor was of a forgiving nature.

So what are the differences?

Critical Path is an important concept. Functionally, it looks at how to get from point A to point Z and what has to occur to get there. The important thing in building a critical path is that you start at the end and work backwards. “Directly, before I can Z, I have to Y.” And so on. This works perfectly for the work of a single person, or a simple line of tasks. If there is more than one work stream going on, the longest one is the most critical path to get the tasks done, hence the name.

In Critical Chain, we concentrate on working only one task at a time to increase efficiency. Avoiding interruptions assists in timely completion. Critical Chain recognizes that when dealing with multiple workstreams and many resources, things get murky. More importantly, it takes into account that humans make mistakes. By making estimates that are only 50% completable and counting on the project to account for the remainder, it frees the employee to just do their best without fear of repercussion for late delivery. But that willingness will fade if you, as the PM, don’t champion their right to go beyond that 50% estimate.

In summation, Critical Path is more of an approach of efficiently connecting tasks, while Critical Chain uses that task order as a basis to better direct human activity, thus managing the most critical asset of the project: the people performing it.

Scott Moreland is a certified Project Manager with 10+ years in project delivery.  

Contact us to learn how PMforward Project Management Solutions can assist your organization.

Comments Off on 5 Attributes of a Great Contract Project Manager

Managing Projects for over 20 years has taught me a few things about what attributes a good project manager must possess. A good part of my role today is to find and place contract project managers. Great PMs have many traits and you can read tons of articles on what attributes comprise a good PM. After reading and reflecting on several of these article and then looking back over my years of project delivery and hiring PMs, I have compiled these 5 attributes I look for in a great contract project manager:

PM Technical Knowledge:

You must be able to demonstrate that you know a little about most PM methods of management, and a lot about a couple. The ability to articulate project management methodology and the classic structured approach to managing a project instill confidence. That is, a good contract project manager MUST be able to articulate and demonstrate that they understand the mechanics of a structured approach to managing a project. This is important to any client who is purchasing PM expertise to supplement their workforce. The understanding of the mechanics instills the confidence that you can pull them through this project and have many methods to choose from in your toolbox. A PM who cannot debate the pros and cons of Critical Path, Critical Chain, Waterfall, Agile/Scrum is not ready to be put in a contract PM position. Secondly, the PM must be highly skilled in the software tools required to manage a project (MSProject, SharePoint, Excel, PowerPoint, etc.)


Contract project managers are not for the faint of heart and to do this well you have to have confidence in yourself. You have to have the ability to be thrust in a situation and say I can do anything given enough time and information.


Demonstrating consistent personal integrity is your golden ticket. Clients need to trust that you will provide what they are paying for. Respect their time and money by giving 110% during your work day. As well, the ability to provide honest information and feedback in a constructive way demonstrates your intention of integrity.


As a contractor you are often looked upon as an outsider in the beginning. You require the ability to win the confidence of your team who might be initially threatened by your presence.  Personality and humor work wonders and are a necessary tool of all contractors.


Having a passion for what you do and doing it well is another attribute that is key for contract PM’s.  As a contractor a genuine concern for serving the client and the project and making them successful is key.

Of course, there are other attributes that make up a great contract project managers but these are the top five in my, not so humble, opinion.


Patty Cline is a Senior level Project Manager with 20+ years in project delivery.  Patty is currently the BCforward PM Engagement Manager.  Patty recruits and hires entry, middle and senior level PMs. Her experience in project delivery spans across many industries including, Healthcare, Education, Government, Insurance and Finance. 

Contact us to learn how PMforward Project Management Solutions can assist your organization.

Comments Off on 10 Things to Look For in a Project Manager

10 Things to Look For in a Project Manager

Today, PM’s are doing more (and faster!) than in previous years. Here are here are 10 important traits required for a PM:

Written Communication:

A person needs to have an extensive vocabulary and know how to use it in written fashion.  Always have emails from the candidate in front of you and ask them: “What did you mean here?”  Are they getting point across?

Active Listening:

Most people think they are listening, but have little to show for it after a meeting. Does this person take notes? Can they here when a decision has been made? Are they asking questions? Even seemingly trivial questions can show the desire to know more.

Professional Attire:

Being dressed for success is important – anything less does not reflect a winning attitude.


PM’s are going to be looked as leaders, but we are not all born leaders. Delegating leadership to into the team will empower individuals to be best they can be.


A good PM draws together a team quickly. A good PM will learn first names quickly and use them often. The PM is the figure people look to early in the project, when everyone has questions.  This skill gets the group together and gets collaborating quickly.

Organizational Skills:

Even though this is a style item with many successful variants, PMs have to have it. The ability to be able to quickly pull up an old email, document or artifact is crucial. Organization can be taught within a PMO system.


Getting out of your cube and working with people is crucial. A shy PM is an ineffective one.

Communication Methods:

Sure you email, but do you text?  Yes, it is a phone, but do you use it to make a meeting?  OneNote, SharePoint, Facebook, LinkedIn, blogging – all of these are viable options in today’s world.

Adoption Skills:

Too often, PM’s come in with all the answers and fail to adopt a new team’s organization or a company’s producers. Find out early if a PM can learn and adopt existing ways. Getting certified proves they can learn, but not if they want to on the job.


Are you sure your organization won’t change?  PMs have to be fast on their feet and not get stuck looking back into the old ways. Be ready for change, when it’s called for.


Brian Burrows is a Project Manager at BCforward, providing services for multiple projects in Initiation, Execution, and Monitor and Control process groups. Current assignments have also included assistance with preparing RFQ and vendor selection activities.

Contact us to learn how PMforward Project Management Solutions can assist your organization.

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Case Studies

  • ~ Consolidated Support Structure (Case Study)

    "BCforward presented us a solution that would create a consolidated support structure designed to offer Project Management Services across numerous organizations, lowering the overall IT cost and reducing lead times for procuring project management"

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